The Peakon Monthly April Broadcast
When you get the results of your latest engagement survey, it’s a great opportunity to put your employee feedback into action and use it to inform your strategic goals.
However, while employee feedback can be a powerful tool to point your leaders in the right direction, using a sole team’s engagement score as KPI may be unreliable when it comes to measuring the success of your objectives.
In this episode, Michael, our Director of Employee Experience, and Ashley, our Senior Customer Success Manager, examine the reasons why using your engagement scores as a performance indicator may not provide accurate insight, and offer suggestions on how to use your insights to encourage the right behaviours.
They also introduce the newest addition to the Peakon platform, which allows leaders to further personalise how their organisation measures up within their industry sector.
In the first part of this month’s episode, Michael and Ashley look at why using engagement scores to measure performance may not be a reliable approach.
As they explain, using engagement scores as a KPI may mean leaders feel pressure to attain a particular score or encourage their teams to score highly in exchange for a reward, rather than learning to understand the drivers that have led to this result.
Watch the full webinar recording to learn more about how you can implement a successful KPI action plan using your engagement data and how you can set strategic benchmarks through your Peakon dashboard.
If you have any questions, please contact our team at support@peakon.com or reach out to your Customer Success Manager. If you would like to register for the live broadcast and participate in the Q&A session afterwards, send me an email.