In the modern working world, we define diversity as a concerted effort to accommodate the full spectrum of human experience. That broad definition can make it easy to lump all types of diversity in the workplace under one umbrella — but that’s a mistake.
While diversity has commonly been depicted as relating largely to race, culture, gender, and sexuality, there are many other factors to be considered when promoting a diverse workforce. If we limit what our conception of diversity entails, we limit the scope of growth for our staff. That’s why an intersectional approach is important.
In the recent Peakon Every Voice Counts event, our keynote speaker Minda Harts (CEO of The Memo) discussed what it means to be intersectional. This one quote sang through:
We can’t make the workplace work for everybody if we’re not considering how every person on our team experiences the workplace.Minda Harts, Every Voice Counts
It’s only right that true diversity requires a diverse approach. And while a comprehensive list of every facet worthy of consideration within your diversity, equity and inclusion strategy would span many pages, understanding some of the most significant types of diversity is a good start.
Understanding the types of diversity
Knowing that diversity extends beyond any one categorisation is a good foundation for your diversity, equity & inclusion strategy. But truly embracing diversity requires considering the different factors at play, and building policy that reflects that potential scope.
A good starting point is considering the multiple factors that shape your own identity; after all, the person who knows you best is you. Think about your cultural background. Your religious beliefs. How your age affects your approach to work. What education you’ve received. Where you received it. There’s so much context behind every name in an employee register.
Knowing your own depth of character is important, because it gives you a personal lens with which to view other employees at your organisation. By giving every employee that same consideration, you prevent them from becoming siloed in one category, and helps encourage an intersectional approach to workplace diversity.
Defining an intersectional approach to diversity
Before we dive into 5 potential areas of focus when considering workplace diversity, let’s first define what we mean by an intersectional approach. Intersectionality should be the foundation for any inquiry into the types of diversity in your workplace.
Intersectionality: The acknowledgement that social categories (such as gender, race, and culture) are interconnected, and that each individual is subject to overlapping systems of discrimination.
Each person is more than a singular category. While that multiplicity is something to be celebrated, it also impacts structural privilege. For example, the discrimination a Black woman faces is different to a white woman. That’s the basis of intersectionality, and why considering different types of workplace diversity is key.
In the United States, white women make 79 to 80 cents on the dollar, whereas Black women make 62 cents. And women of colour/Indigenous women make anywhere from 43 cents to 62 cents. So again, what women are we talking about?Minda Harts, Every Voice Counts
5 types of workplace diversity
As mentioned previously, there’s no limit to the ways in which you can consider the types of diversity of your workforce. However, diversity projects need focuses in order to function properly, which is why we’ve compiled 5 areas for you to consider. Then, you can use these areas as a basis to build out demographics for your own business.
1. Cultural diversity
The modern working world has been defined by one central phrase: culture fit. Ever since Netflix reinvented company culture in 2009 with its seminal culture deck, an onus has been placed on how employees fit into a wider corporate culture. But in doing so we can’t lose sight of each individual’s cultural background too.
A person’s culture reflects their heritage and their upbringing: their manner; their language(s); their style of speaking; the foods they eat; their world views. Understanding and integrating these smoothly is the basis for any successful company culture — such differences should be valued deeply. However, they can also present potential barriers too.
A prescriptive and limiting company culture prevents your employees from feeling heard, and, most importantly, from hearing each other. In turn, that can lead to confusion and miscommunication. Embracing cultural diversity means creating spaces for dialogues between employees to bridge potential cultural gaps, and learn from one another.
2. Racial diversity
While race and culture can often be related, it’s important to distinguish the two. Two Asian employees don’t necessarily share the same culture — in fact, it’s very likely they don’t, and to assume that they do is damaging in itself. Such assumptions can be the basis for widespread casual discrimination within your workplace.
That’s why it’s important to consider racial diversity and cultural diversity as separate types of diversity. Race is largely a biological construct, while culture is tied to lived-in existence. Whether someone of Asian descent considers themself American, German or Korean is not discernible based on their race alone, but it does play a big part in how they are perceived by the outside world.
In her talk at Every Voice Counts, Minda Harts presented the idea of “The Only”. For many people from minority backgrounds, particularly those in C-suite positions, they’re often the only person of their race involved in any given meeting or team. Tackling racial diversity means aiming for a company culture where no-one is “The Only” again.
3. Gender diversity
It’s galling that over one hundred years since the term suffragette was coined (ironically in an attempt to denigrate women fighting for the right to vote), that we still don’t have equal gender representation. And while progress is being made, according to McKinsey in 2020 women still only made up 21% of C-suite positions globally.
Looking at those figures further, you’ll see that only 1 in 25 C-suite executives is a woman of colour. But that doesn’t mean discounting the experience of women as a whole. Instead, it highlights the need for an intersectional approach; for the ability to promote gender diversity and racial diversity together, rather than as separate categories.
When I entered into my career, I was the « only. » I don’t know if any of you have ever been the only of anything, but sometimes it can feel isolating. And I was the only black woman, I was the only woman of colour. And I felt it. I felt it at every turn.Minda Harts, Every Voice Counts
When considering gender diversity, don’t limit your considerations to a male/female binary. Recognising that gender exists on a spectrum, and making accommodations for people accordingly, such as the use of gender pronouns at work, will help promote an inclusive working environment.
Finally, it’s important to distinguish sexual orientation or sexuality from sex and gender identity. A correlation between the two can lead to damaging assumptions.
4. Physical disabilities
One of the most diverse types of diversity to consider is people with physical disabilities, since the scope of what constitutes a disability is very broad. With an estimated 15% of the global population living with some form of disability, we must make workspaces more inclusive for everyone.
Whether considering how accessible your website design is to users with screen readers, or whether wheelchair users can easily traverse your physical workspaces, we must plan for experiences outside of our own. Giving employees an opportunity to provide direct, anonymous feedback is a great way to improve engagement and promote diversity at the same time.
As we move into a world ever more oriented around remote and hybrid working spaces, we can’t let these standards slip. It’s never been more important to consider how your employees and your customers interact with your business, and whether or not a lack of accessibility may be hindering or harming their experiences.
5. Diversity in interests
While it shouldn’t be a driving force in your hiring process, or a point of consideration when it comes to leadership roles, understanding your employees’ personal interests can have a great impact on their sense of belonging. We’ve included this area to highlight how wide the remit of diversity can be.
It also highlights that identifying types of diversity shouldn’t be a matter of box ticking. Instead, it’s a chance to further engage with your employees, comprehend what is important to them, and ensure they feel included within the current workplace culture.
Giving opportunities for employees to connect across department and continental divides based on mutual interests is a great way to foster organic connections — particularly when many of us are working from home. And ultimately, a connected, included and engaged workforce should be the goal of any successful diversity, equity, and inclusion campaign.
Many of us think we have to climb on top to the top of Mount Everest and put a Black Lives Matter sign or gender diversity sign up there. But no, it’s not the grand gestures. It’s the everyday actions. It’s the everyday actions that make the workplace better than we found it.Minda Harts, Every Voice Counts
Creating diversity in the workplace
There are plenty of types of diversity that we haven’t considered; neurodiversity, age, ethnicity, and religion to name but a few. But the main takeaway is simple: everyone is diverse. People span many, many demographics in themselves, and pigeon-holing them can result in new issues.
If you’re starting a new diversity campaign at your company, don’t freeze at the prospective scale implied by intersectionality. Taking an intersectional approach to diversity, equity and inclusion doesn’t mean that every initiative you enact has to cater to every demographic. Rather, it’s a way of being more considerate of each and every individual.
The best way to ensure you’re meeting the needs of a diverse workforce? Listening. Enabling your employees to provide reliable, anonymous feedback — and engaging with it! — should be at the heart of any diversity, equity, and inclusion initiative.
If you’d like to see how Peakon’s employee engagement platform can help you promote an inclusive workplace today, book a demo with one of our diversity specialists today.