Experience & Retention

Optimise your employee experience from onboarding to exit, and improve employee retention with Peakon

Everyone understands that a great customer experience leads to loyal and satisfied customers. The same is true for your employees. When you provide an exceptional employee experience, your team are more engaged, active advocates for your brand, and more likely to stay at your company for the long term.

Peakon helps you to optimise your employee experience and improve retention by connecting insights across all aspects of your employee journey. Understand the state of your onboarding process, and learn how it impacts employee engagement. Find the link between experience, engagement and departures with retention insights – and forecast the risk of further employee turnover with real-time attrition prediction.

What our customers say


The great thing about working with Peakon is that they embrace the concept of journey mapping. Ultimately, we’re able to really understand the different issues and problems that come up at different times in the employee journey.

Stuart Logan
Chief Human Resources Officer, SoftServe

How we improve employee experience & retention

Understand the impact of your employee experience

Learn what matters most to your people at every stage of their employment.

Peakon provides a detailed overview of your employee journey from onboarding to exit. Identify the aspects of your employee experience that need addressing, understand the impact on engagement and retention, and target your initiatives to drive improvement.

Onboarding, engagement and exit

A unified survey; one source of truth. Peakon delivers targeted onboarding and exit questions to employees as part of your regular engagement survey. Understand onboarding and exit with no additional admin, and ensure high employee participation with a great single survey experience.

Uncover the real causes of employee turnover

Combine exit survey insights with broader employee feedback data. Peakon analyses the final months of feedback from all your recent departures, and surfaces the issues that contributed to attrition in real time reports.

Forecast your attrition risk in real time

Identify the areas of your business at greatest risk of employee departures.

Peakon’s Attrition Prediction model analyses trends in employee feedback and provides you with an accurate forecast of attrition risk among different employee groups – such as departments, teams and office locations. Optimise your retention and recruitment strategies.