The Peakon Monthly September Broadcast

In our latest live broadcast, Deepa Daniels, our Director of Product, and Jakob Nielsen, our Senior Data Scientist, explain how you can uncover the causes of attrition and reduce regrettable employee turnover. When someone leaves an organisation, most HR departments will run an exit interview or exit survey. The goal is to understand the reasons behind the departure so that these issues can be addressed and other employees will be less likely to follow. However, despite the fact that these approaches are widely used, many HR professionals recognise that their findings aren’t always reliable.
There are many reasons why data from an exit interview can be unreliable. Sometimes the employee doesn’t want to burn bridges, so won’t disclose the real underlying issues. Other times, the feedback can be emotionally charged and inaccurate. There’s also the issue of transparency and accountability – often the results will just be filed away and no one steps in to take action. Deepa Daniels Director of Product
In this webinar, you will learn:

How exit surveys and exit interviews can be improved

Deepa and Jakob take a look at the main reasons why exit surveys and interviews produce less reliable data, and how regular feedback can provide the insight needed to tackle the causes of attrition.

How Peakon can help you improve employee retention

Jakob explains how Peakon’s new way to segment data allows you investigate the final months of feedback from recent leavers.
For our customers, the historic data needed to understand the reasons behind attrition already existed in the platform. With our recent Separation Insights update, we’ve made it easier to extract that information and gain valuable insight Jakob Nielsen Senior Data Scientist
Peakon's separation phase feature

How to interpret and use your separation insights

Jakob and Deepa share tips that will help you understand your leavers, and plan both short and long-term actions to retain your best talent.

In the last part of the webinar, we open up the discussion to our community in the Q&A session. The Separation Insights feature mentioned in the webinar is explained in more detail in our help centre. If you have any further questions, please contact your Customer Success Manager. If you would like to register for the live broadcast and participate in the Q&A session afterwards, send me an email. We hope to see you at the next broadcast on the 10th of October, the second Wednesday of the month.